1. Introduction

NevProvince (“we,” “us,” or “our”) is deeply committed to safeguarding the privacy of individuals who interact with our organization. This Privacy Policy outlines our practices regarding the collection, use,¹ disclosure, and protection of your personal information.² It is designed to be transparent and informative, ensuring you understand how we handle your data when you visit our website (the “Website”), make a donation, volunteer your time, engage with our social media platforms, participate in our events, or otherwise communicate with us.

By accessing or using our Website, providing us with your personal information, or engaging with our services in any capacity, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. Your continued interaction with NevProvince constitutes your ongoing consent to these terms.

We recognize the importance of privacy and are dedicated to maintaining the confidentiality and security of your personal data. This policy reflects our commitment to complying with applicable data protection laws and regulations. We regularly review and update this policy to ensure it remains current with evolving legal requirements and our operational needs.

2. Information We Collect

To effectively carry out our mission and provide our services, NevProvince collects various types of information. The specific information we collect depends on the nature of your interaction with us. This may include, but is not limited to, the following categories:

2.1 Personal Information: This encompasses information that can directly or indirectly identify you. This may include:

• Contact Information: Your full name, postal address, email address, and telephone number. This information allows us to communicate with you effectively, send you important updates, and provide you with relevant information about our activities.
• Demographic Information: This may include your age, gender, or other demographic details that you voluntarily provide to us. This information helps us understand our supporters and beneficiaries better and tailor our communications and programs accordingly.
• Identification Information: In certain circumstances, such as when processing volunteer applications or in compliance with legal requirements, we may collect identification information, such as your date of birth or other relevant identification details.
• Communication Preferences: Your preferences regarding how you would like to be contacted by us, such as the types of information you are interested in receiving and your preferred communication channels (e.g., email, mail, phone).

2.2 Payment Information (for Donations): When you choose to make a donation to NevProvince, we collect necessary payment information to process your contribution securely. This may include:

• Credit or Debit Card Details: Your card number, expiration date, and security code.
• Bank Account Information: If you choose to donate via bank transfer or other electronic payment methods, we may collect relevant bank account details.
• Transaction History: Records of your past donations to NevProvince.

Please note that we utilize secure payment processing services to handle your payment information. We do not store your full credit card details on our servers.

2.3 Information Provided When You Contact Us or Submit a Volunteer Application: When you reach out to us with inquiries, feedback, or when you express interest in volunteering, we collect the information you provide in your communication. This may include:

• Details of Your Inquiry: The specific questions, concerns, or feedback you provide.
• Volunteer Application Information: Information provided in your volunteer application, such as your skills, experience, availability, and any background information required for the specific volunteer role.

2.4 Website Usage Information: When you visit our Website, we automatically collect certain information about your visit. This helps us understand how our Website is used and improve its functionality and user experience. This may include:

• IP Address: Your internet protocol address, which is a numerical identifier assigned to your device when you access the internet.
• Browser Type: The type and version of the web browser you are using (e.g., Chrome, Firefox, Safari).
• Operating System: The operating system of your device (e.g., Windows, macOS, Android, iOS).
• Pages Visited: The specific pages you access on our Website and the order in which you visit them.
• Referring Website: The website that directed you to our Website.
• Date and Time of Access: The date and time when you accessed our Website.

2.5 Cookies and Similar Tracking Technologies: We may use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your browsing experience, analyze website traffic, and personalize content. Please refer to Section 6 for more detailed information about our use of cookies.

2.6 Information Related to Children: NevProvince is dedicated to supporting children in need. In the course of providing essential services to children, we may collect information about them. This information is collected solely for the purpose of delivering these services and ensuring their well-being. This may include:

• Basic Demographic Information: Age, gender.
• Health Information: Relevant health information necessary for providing care and support.
• Educational Information: Information related to their education and development.

We understand the sensitive nature of information related to children and treat it with the utmost confidentiality and in strict accordance with all applicable child protection laws and regulations. We obtain necessary consents where required and implement robust security measures to protect this information.

3. How We Use Your Information

We utilize the information we collect for various purposes that are essential to our mission and operations. These purposes include, but are not limited to:

3.1 To Process Donations: We use your personal and payment information to process your donations efficiently and securely. This includes verifying your payment details, completing the transaction, and providing you with donation receipts for your records.

3.2 To Manage Volunteer Activities: For individuals who volunteer their time and skills to support NevProvince, we use their information to manage their involvement. This includes processing volunteer applications, conducting necessary background checks (where applicable and in accordance with legal requirements), coordinating volunteer schedules and activities, and communicating with volunteers about opportunities and events.

3.3 To Communicate With You: We use your contact information to communicate with you regarding various aspects of our work. This may include:

• Responding to Your Inquiries: Addressing your questions, requests, or feedback.
• Providing Updates About Our Programs and Activities: Keeping you informed about the impact of your support, our ongoing projects, and our achievements.
• Sending Fundraising Appeals: Informing you about our fundraising initiatives and opportunities to support our cause. You will always have the option to opt out of receiving marketing communications.
• Sending Newsletters and Other Informational Materials: Providing you with updates about our organization and the issues we address.

3.4 To Improve Our Website and Services: We analyze Website usage information to understand how users interact with our Website, identify areas for improvement, and enhance³ the overall user experience.⁴ This helps us optimize our online presence and ensure our Website is informative and user-friendly. We may also use this information to develop and improve our programs and services to better meet the needs of those we serve and our supporters.

3.5 To Ensure Child Safety: When we collect information about children we serve, our primary purpose is to ensure their safety and well-being. We use this information to provide them with necessary support, care, and services in a safe and secure environment, in compliance with all applicable child protection laws.

3.6 To Comply With Legal Obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.⁵ This may include reporting⁶ requirements or responding to legal demands.

3.7 To Maintain Records: We maintain accurate records of donations, volunteer activities, and communications to ensure efficient operations, track our impact, and comply with legal and financial reporting requirements.

4. Sharing Your Information

NevProvince understands the importance of protecting your personal information and we are committed to not selling your personal data to third parties. However, in certain limited circumstances, we may share your information with the following categories of recipients:

4.1 Service Providers: We may share your information with trusted third-party service providers who assist us in various operational aspects. These providers are contractually obligated to protect your information and are only permitted to use it for the specific purposes⁷ for which we engage them. Examples of these service providers include:

• Payment Processors: To securely process donations.
• Website Hosting Providers: To host and maintain our Website.
• Email Marketing Platforms: To facilitate our email communications.
• IT Support Services: To maintain and support our technology infrastructure.

4.2 Legal Authorities: We may disclose your information to legal authorities, such as law enforcement agencies or regulatory bodies, when required by law or in response to a valid legal request, such as a court order or subpoena. We will only do so when we have a good-faith belief that such disclosure is necessary to comply with the law or to protect our rights, property, or safety,⁸ or the rights, property, or safety of others.⁹

4.3 Child Protection Agencies: In situations where we have a reasonable belief that a child is at risk of harm, we may share relevant information with child protection agencies or other relevant authorities to ensure the child’s safety and well-being. This is in accordance with our commitment to protecting children and complying with child protection laws.

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

NevProvince is committed to protecting the security of your personal information. We implement and maintain reasonable and appropriate physical, technical, and administrative security measures designed to safeguard your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Secure Servers and Data Storage: We store your personal information on secure servers and utilize data storage systems with appropriate security protocols.
• Encryption of Sensitive Data: We employ encryption technologies, such as Secure Socket Layer (SSL) encryption, to protect sensitive information during transmission, such as payment information.
• Restricted Access to Personal Information: Access to your personal information is limited to authorized personnel who need to access it to perform their job responsibilities.
• Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems¹⁰ and processes.
• Data Backup and Recovery: We implement data backup and recovery procedures to ensure the availability and integrity of your data in the event of a security incident or system failure.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure.¹¹ Therefore, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Website.

6.1 Cookies: Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information¹² to the website owners. Cookies can be session cookies (which are deleted when you close your browser) or persistent cookies (which remain on your device for a¹³ set period of time).

We may use cookies for various purposes, including:

• Website Functionality: To enable basic website functions and remember your preferences.
• Analytics: To collect information about how you use our Website, such as the pages you visit, the time you spend on our Website, and the website you came from. This helps us analyze website traffic and improve our Website.
• Personalization: To personalize your experience on our Website and tailor content to your interests.

6.2 Similar Tracking Technologies: We may also use other tracking technologies, such as web beacons (also known as clear GIFs or pixel tags) and tracking pixels, to collect similar information as cookies. These technologies are often used in conjunction with cookies to track the actions of users on a website.

6.3 Managing Cookies: You can control the use of cookies through your browser settings. Most web browsers allow you to manage your cookie preferences, including¹⁴ blocking or deleting cookies. However, please note that disabling cookies may affect your ability to use certain¹⁵ features of our Website.

7. Your Rights

We respect your rights regarding your personal information and provide you with certain controls over how your data is used. Subject to applicable laws and regulations, you may have the following rights:

7.1 Access: You have the right to request access to the personal information we hold about you. Upon your request, we will provide you with a copy of the¹⁶ personal data we have about you, along with information about how we process it.

7.2 Correction: If you believe that the personal information we hold about you is inaccurate or incomplete, you have the right to request¹⁷ that we correct or update it.

7.3 Deletion: In certain circumstances, you have the right to request that we delete your personal information. This right is subject to certain limitations, such as our legal obligations to retain certain data.

7.4 Opt-Out: You have the right to opt out of receiving marketing communications from us at any time. You can exercise this right by following the unsubscribe instructions¹⁸ provided in our marketing emails or by contacting us directly.¹⁹

To exercise any of these rights, please contact us using the contact information provided in Section 10. We will respond to your request in accordance with applicable²⁰ data protection laws. Please note that we may need to verify your identity before processing your request.²¹

8. Child Privacy

NevProvince is deeply committed to protecting the privacy of children. We recognize the unique privacy concerns of children and take extra precautions to safeguard their personal information.

We collect and use information about children only as necessary to provide them with essential services and support through our programs. We do not knowingly collect personal information from children under the age of 13 without the verifiable consent of a parent or guardian, except as permitted by law.

We comply with all applicable child protection laws and regulations, including the Children’s Online Privacy Protection Act (COPPA) where applicable. If we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, we²² will take steps to delete that information as soon as possible.²³

Parents or guardians of children under the age of 18 have the right to review the personal information we have collected about their child, to request that it be deleted, and to prevent any further collection or use of their child’s information. To exercise these rights, please contact us using the contact information provided in Section 10.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will post any updates or revisions to this Privacy Policy on our Website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your²⁴ personal information. Your continued use of our Website²⁵ or engagement with our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy²⁶ or our privacy practices, please do not hesitate to contact²⁷ us using the following methods:

By Phone: [9435174556]

Via Contact Form: You can reach us through the contact form available on our Website. Please visit [Insert Website Address Here] and navigate to the “Contact Us” section.

We are committed to addressing your inquiries and resolving any concerns you may have regarding your privacy.

Effective Date: March 26, 2025

This comprehensive Privacy Policy provides a detailed explanation of NevProvince’s commitment to protecting your privacy. We strive to be transparent in our practices and are dedicated to maintaining the trust you place in our organization.